Late fees accounted for more than 10 percent of all toll revenue on the Ohio River bridges in the last 12 months, an analysis shows.
Emails obtained by WDRB News indicate that sensors meant to keep pipes in the tunnel from freezing were installed in the wrong place.
The ban had been in place since mid-January after damage to the highway tunnel's sprinkler system.
Shipments of hazardous materials have been banned from the tunnel since mid-January following damage to the sprinkler system.
Kentucky officials haven’t yet concluded why the expansion joint became dislodged or if other joints on the bridge may be susceptible to similar failures.
The toll network is run by a web of consultants, contractors, subcontractors and state workers that stretched from Texas to the Philippines during the first year of tolls in 2017.
Drivers with unpaid tolls and late fees could reap “substantial savings” by signing up for RiverLink accounts that use transponders and stop getting bills in the mail.
“How is this not tampering with physical evidence?” Jefferson Circuit Court Judge Susan Schultz Gibson asked twice in court on Wednesday after learning about the issue. “I have a tremendous concern about that. … You can’t make this stuff up.”
Kentucky and Indiana took in and evenly split $80 million in 2017, exceeding projections of about $75.6 million in part due to more traffic than expected, according to Kentucky and Indiana toll officials.
New West LLC, which Kentucky hired on behalf of both states in 2014, owes $17,000 and interest to In.Mode Marketing of Louisville for managing RiverLink social media, In.Mode alleges in court documents.
Cold weather has delayed the start of the work meant to assess damage to a fire safety system inside the 1,700-foot-long tunnel near the Lewis and Clark Bridge.,
By closing the tunnel to shipments of potentially harmful chemicals and other substances, those vehicles would be forced to cross the Ohio River on the Interstate 65 bridges downtown or via the I-64 Sherman Minton Bridge.
Kentucky state government has yet to formally approve the sale more than 2 ½ months after opening bids on three properties purchased as part of the Ohio River Bridges Project. But lawyers at the Finance and Administration Cabinet are expected to do a final review as early as next week.
The move comes as Kentucky and Indiana acknowledge customer service difficulties during RiverLink’s first year, including long wait times, erroneous invoices and improper late fees.
The Ohio River toll bridges appear to be on track to meet their revenue goals. But glitches, errors and customer service complaints have dogged the cashless toll network’s inaugural year.