Better Business Bureau highlights resources to help consumers - WDRB 41 Louisville News

Better Business Bureau highlights resources to help consumers

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The Better Business Bureau is highlighting resources to help consumers spend money wisely and avoid being scammed by con artists.

It's all part of  National Consumer Protection Week, March 7 – March 13.  Hundreds of national and local organizations are working together to educate consumers on protecting their money.  This year's theme is "Dollars and Sense," and emphasizes consumer education for every stage of life, from grade school to retirement.

Two events see the BBB teaming up with the U.S. Postal Service and the U.S. Postal Inspection Service: 

Event 1 – BBB and the U.S. Postal Service

Monday, March 8, 2010
11 am – 1 pm
Louisville Main Post Office Lobby
1420 Gardiner Lane
Louisville, KY 40231

 

Event 2 – BBB and the U.S. Postal Inspection Service

Thursday, March 11, 2010
11 am – 2 pm
Borders
400 South 4th Street
Louisville, KY 40202

The organizations will hand out materials on protecting yourself against identity theft and schemes meant to separate you from your money.

"The economy is still in a slump and, now more than ever, consumers need to take control of their spending habits and be vigilant against fraud and scams,"  says Reanna Smith-Hamblin, Vice President/Communications of the BBB serving Louisville, Southern Indiana, and Western Kentucky. "We will be out at these events to help encourage consumers to take the time to get educated during National Consumer Protection Week, and remind them that they can use the BBB as a resource."

From the Better Business Bureau:

Following are just a few ways that BBB can help consumers shop smarter and safer.  BBB is here to help if…

  • You need every-day advice on how to manage your money and be a savvy consumer. BBB has created hundreds of tips columns and consumer alerts on personal finance topics such as how to build a family budget, hire a contractor or avoid the latest scams. Advice you can trust is available online at bbb.org.
  • You need help finding a business you can trust. The BBB Accredited Business Locator can help you find businesses in your area that uphold BBB's rigorous standards and have made a commitment to support the work of BBB. There are nearly 400,000 BBB accredited businesses across North America including retailers, contractors and online businesses.
  • You want to research a business before you buy. BBB maintains reports on nearly 4 million businesses across North America. A business's reliability report will tell you how many complaints the business has received, how they responded to complaints and their letter-grade rating reflecting BBB's experience with the business.
  • You have a dispute with a business. Not only is BBB here to help educate consumers before they buy, BBB can also lend a hand if you have a dispute with a business. Every year BBB receives hundreds of thousands of complaints from disgruntled consumers and is usually able to help resolve the issue quickly and easily.
  • You have been ripped off by a scammer. While BBB isn't a law enforcement agency and cannot arrest scammers or unscrupulous businesses, your complaint enables BBB to identify trends and warn other consumers and hopefully prevent others from being taken advantage of as well.

Check out all of the online resources and tools BBB provides at www.bbb.org. More information and advice is also available on the National Consumer Protection Week Web site, www.consumer.gov/ncpw.

 

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