LOUISVILLE, KY. (WDRB) -- Families in danger of losing their heat because they can't afford the bill can now get help.

The crisis phase of the annual Low Income Home Energy Assistance Program , or LIHEAP, is underway.

The agency started taking applications today.

With a greater need, leaders say there's less to give this year.

"What we're hearing is we'll probably see about a 20% reduction over last year. Last year we served 14,000 households during the crisis phase. We dispersed about $4 million dollars," says LIHEAP's Debbie Belt.

To apply, you must have received a disconnection or an eviction notice.

Bring a picture ID and your most recent LG&E bill to the Central CAP office at the Urban Government Center on Barret Avenue.

The office is accepting appointments through Friday.

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