Welcome Back, Insight Customers (6/7/12) - WDRB 41 Louisville News

Welcome Back, Insight Customers (6/7/12)

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Well, we're back.

That is, if you're an Insight Cable subscriber. If you're not, we were never gone.

But there's no denying a lot of people who are Insight customers were mightily upset during the time WDRB and WMYO were missing from the cable lineup because of a dispute over retransmission fees. And if you're one of them, I want to apologize for your inconvenience.

In this business, we know our viewers are our lifeblood. But this was always about keeping our business healthy enough so we can offer you the best possible product not just today, but for many years into the future. And we hope you understand that.

While it was frustrating to have so many people upset with us over this disruption, it was also reassuring to know so many people care so passionately about what we have to offer. We were pleased to have community leaders like Mayor Greg Fischer, Lieutenant Governor Jerry Abramson and Metro Council President Jim King step forward and help us. And it was also gratifying to have our advertisers stand by us so strongly during all this. That kind of loyalty won't be forgotten.

Believe me, I never want to go through a situation like this again. And now that we're back with Insight, we plan to stay back for a long, long time.

Thank you so much for caring enough to want us back.

I'm Bill Lamb, and that's my…Point of View.

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