Tuesday, May 21 2013 12:03 PM EDT2013-05-21 16:03:47 GMT
LOUISVILLE, Ky. (WDRB) -- This has a familiar sound. Bobby Petrino takes over a program making a conference change and looks to lift it in stature.The new Western Kentucky University coach was at the ConferenceMore >>
In Eric Crawford's "Morning Line," Bobby Petrino says he's not patient and wants to get WKU "cranked up pretty good" in a hurry, plus John Calipari's storm donation and more.More >>
Monday, May 20 2013 10:38 PM EDT2013-05-21 02:38:47 GMT
LOUISVILLE, Ky. (WDRB) -- Teddy Bridgewater doesn't ask for much. So when he told University of Louisville football coach Charlie Strong and offensive coordinator Shawn Watson that he wanted to ask somethingMore >>
Louisville quarterback Teddy Bridgewater is certainly going to be a Heisman Trophy candidate to start next season, but he has told coaches he doesn't want a Heisman publicity campaign.More >>
Monday, May 20 2013 12:41 AM EDT2013-05-20 04:41:21 GMT
LOUISVILLE, Ky. (WDRB) -- The scene is always the same. After every University of Kentucky basketball home game, the coach walks across the Rupp Arena court, puts on his headset and starts talking withMore >>
Kentucky basketball coach John Calipari will do things a bit differently with his young but talented Wildcats team this season.More >>
Monday, May 20 2013 10:48 PM EDT2013-05-21 02:48:31 GMT
Shelbyville, Ky (WDRB) -- Shelby County is stiffening its rules on underage drinking. The city council is currently considering adopting an ordinance already passed by Shelby County which will hold adultsMore >>
Shelbyville is set to enact an ordinance that will hold adults responsible when minors drink on their property.More >>
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Delta Airlines has a new policy of charging extra for window or aisle seats. These are now considered "premium" seats which means two people traveling together who haven't agreed to pay for an upgrade are not only forced to sit apart, but to do so in the middle seats!
Not long ago, you were treated like royalty when you flew. The idea of charging for meals was unthinkable. And charging extra to carry your luggage was patently ridiculous.
But now, Delta is not only nickel-and-diming us to death, they seem to be testing how much they can inconvenience their customers until they revolt. Never in the history of air travel have customers been treated as poorly as Delta is treating theirs now. Never. And based on their behavior, soon these will look like the good old days. There is even talk of charging passengers another premium to get off the planes first!
Delta and other guilty airlines say they have to do these things to cover their costs. But if that's the case, how do you account for a company like Southwest -- which seems to thrive without such gimmicks?
No company can succeed by trying to generate its profit through customer abuse. And in the future, whenever possible, my air travel business is only going to those airlines that understand that.
If you have any airline horror stories to share, give us a call.