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LOUISVILLE, Ky. (WDRB) -- Less than an hour after the PetSmart adoption center on Westport Road opened, a man walked out with two of the dogs.
Two 9-week-old mixed breed puppies named Oscar and Johnny were at the PetSmart waiting to be adopted.
A man walked in asking to see them Wednesday morning.
"The worker let him take them out and she told him to stay by the adoption center and went inside to take care of a cat," says Macey Wohner with the Woodstock Animal Foundation.
By the time the worker had finished tending to the cat, the man and two puppies were gone.
"We got them from a bad situation, so it does devastate us to know they might be in the hands of someone who might mistreat them," says Wohner.
The Woodstock Animal Foundation was in the process of adopting the animals out.
It still has other pets at the store, but the focus is now on finding the two pups that were taken and the man that took them.
Wohner describes the man as "a Caucasian male. He was in his twenties. He had sandy blonde -- almost a reddish tint hair. He was about 5'7" medium build. He has been in our adoption center before, so we have talked to him but haven't gotten a name or anything like that before."
That man can be seen on surveillance video, but PetSmart officials say that video can't be released at this time due to the ongoing police investigation.
Word of the incident has already spread to shocked customers.
"I've been living out in this area for over 20 years. I haven't heard of anything like that before," says Mary Pressley.
Hundreds of people are sounding off online, outraged by the theft.
Local veterinarians have been notified about the dogs; both have microchips registered to Woodstock Animal Foundation.
They're simply hoping that the man who stole the dogs will return them, and that they are safe.
"A lot of times, unfortunately, people sell them for money or they can be used as bait dogs for dog-fighting," Wohner says. "A lot of bad possibilities, so we just want to make sure that they're safe."
The group also plans to put a new procedure in place requiring people to give them an ID before looking at pets so that they can help prevent this from happening again.