Consumer group warns of door-to-door sales people - WDRB 41 Louisville News

Consumer group warns of door-to-door sales people

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Louisville, Ky (WDRB) -- As the nice weather rolls in, more door-to-door salesmen are starting to make the rounds. Consumer groups are reminding people of some very important things to remember when answering the door.

"It's hot outside, they are knocking at your door, they are ready to sell all kinds of different items," said Reanna Smith-Hamblin of Louisville and Southern Indiana chapter of the Better Business Bureau.

She says already this summer, they have received complaints of pushy sales people hitting up Louisville neighborhoods.

"The BBB has been getting calls recently from concerned senior citizens who are getting knocks on their door from out of state alarm sales people." Smith-Hamblin said the consumers complain that the sales person is extremely aggressive and continuously asks to enter the home.

She says these simple tips can ensure your physical and financial safety:

1) Never allow anyone inside your home. "There are people out there who may try and come in and either hurt you, try and steal something, or case out your home so they can come back later and steal things."

2) Get the company's information and make purchase decisions later, after doing your research. "If it is a legitimate company, they will take your sale now or later. So take that information and educate yourself before you actually make a purchase."

3) Know your rights as a property owner. "If you choose to open the door, you choose to open the door. You can tell them, I'm not interested and close it in their face if you want to."

4) Be careful with paying the person on the spot. "if you pay cash, the money is gone.Whether you get anything or not, it's gone."

The number one thing to remember is, not all sales people are truly trying to sell something, so always be extra cautious.

The BBB also suggests that you ask the person for identification before you open the door. It is also important to be wary of high-pressure sales tactics, or when they pressure you with time-sensitive offers.

Be sure to get the transaction details in writing. A receipt and list of terms and conditions is essential.

It is also important to note the "Three-Day Cooling-Off Rule." The Federal Trade Commission's rule gives consumers three days to cancel purchases of more than $25 made in their home or at a location other than the seller's permanent place of business.

Victims of fraudulent door-to-door sales should report incidents to police.

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