Norton Healthcare making push to get patients to turn online - WDRB 41 Louisville News

Norton Healthcare making push to get patients to turn online medical system

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LOUISVILLE, Ky. (WDRB)---The days of picking up the phone and calling your doctor's office seem to be coming to an end, for Norton Healthcare at least.

For the past few months, they've been making a push to get patients to enroll in MyChart, an online way to connect to your information and doctor.

"And access lab results, radiology results, they can make appointments," says Dr. Jennifer Evans.

Dr. Jennifer Evans is practicing physician with Associates in Obstetrics & Gynecology.

She's been practicing medicine for 25 years and has watched the technology in the medical field evolve.

"Everything was a paper chart, a phone call, a beeper...and now patients are sending messages by MyChart that may end up on my iPhone, my iPad, my computer," says Dr. Evans.

At any time, patients can log onto the MyChart system and read messages from your doctor, ask the doctor questions, request or cancel appointments, and even look at your medical history.

Doctors say it has been a big help.

They can see your information from other Norton Healthcare physicians.

"I can see that so when a patient comes in my office and says, I think I've had that test done, I can quickly go online, look at it, and know whether or not they had it done. That results in we don't have to duplicate a test, duplicate an x-ray, know what's being done," says Dr. Jennifer Evans.

So far, doctors with Norton Healthcare say it is the only hospital system in Louisville using MyChart as a new way to deal with patients.

They say they expect other doctors and hospitals will soon follow as more people turn online

"It's just really an advantage to patients to be able to be more of a participant in their healthcare," says Dr. Jennifer Evans.

Norton Healthcare officials say so far 35,000 patient have signed up for MyChart and they expect that number to grow.

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