Phones, Internet down for almost two days in Jefferson Co. court - WDRB 41 Louisville News

Phones, Internet down for almost two days in Jefferson Co. court system

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LOUISVILLE, Ky. (WDRB) -- It had been a frustrating day for workers in the Jefferson County court system.  Internal computer systems and phone lines had been down for the better part of two days.

Officials say the outage started Wednesday around 11 a.m. when workers in Frankfort accidentally cut a cable that connects the county court systems.  Since then, court employees were unable to make and receive phone calls.

Staff also had to rely on manual processes to send some documents back and forth.  However, officials said business continued as usual.

Chief of Staff Kevin Connell with Circuit Court Clerk David Nicholson's office explained, "We're able to do business, we are fully operating, it's just that the citizens of Jefferson County are enduring the hardship because it's a little harder to get to us."

The system came back up on Thursday afternoon.

A spokeswoman for the Administrative Office of the Courts says the outage affected all 120 Kentucky counties, but it's not known to what extent.

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