Wednesday, April 16 2014 10:54 PM EDT2014-04-17 02:54:16 GMT
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WASHINGTON (AP) -- Health and Human Services Secretary Kathleen Sebelius says she's sorry consumers have wasted so much time dealing with technical problems on the Obama administration's health insurance website.
Sebelius told the House Energy and Commerce Committee she apologizes for access problems that have been "miserably frustrating" for many Americans and said she's accountable for fixing them -- by the end of November.
She added that the system is getting better by the day.
But as the hearing got underway, consumers trying to log in from Virginia got this message: "The system is down at the moment."