Robocall leads to Stock Yards Bank scam - WDRB 41 Louisville News

Robocall leads to Stock Yards Bank scam

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LOUISVILLE, Ky. (WDRB) -- There was another big telephone scam over the weekend in Louisville as hundreds -- if not thousands -- of people in the Louisville area received robo calls asking for personal financial information.

John Heuglin, a computer network engineer at Sullivan College of Technology, says he knew right away that a Sunday afternoon phone call was a scam that was trying to steal his personal information.

"About 3 p.m. I received a phone call," Heuglin said. "It was a phishing attempt...get you to reveal things like your name, date of birth, personal information, account information...it's an identity theft issue."

Louisville's Better Business Bureau received a number of calls Monday morning from people who said they received robo calls over the weekend that claimed to come from locally owned Stock Yards Bank. The calls said there were problems with people's credit cards. People in the 502 area code were targeted.

"We've had calls a the BBB about this particular scam," said Reanna Smith-Hamblin, spokeswoman for the BBB. "We've had actual employees that were targeted, and in fact, the PR and marketing person there was targeted as well."

Many people who received the calls are not even customers of the bank.

On its Web site, Stock Yards Bank said it absolutely did not originate the calls -- that they came from a fraudulent source.

"The bank says it did not experience any breach of security and that everyone's accounts are safe and secure," Smith-Hamblin said. "Do not give people your personal information your company your bank is not going to contact you and ask for your personal information they have it on file."

Heuglin agrees.

"Always be skeptical about these phone calls," he said. "Anytime someone is calling you and asking for personal information, never give it up."

The BBB says this latest scam is similar to one that occurred earlier this year in May.

Copyright 2013 by WDRB News. All rights reserved.

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