UPS working to get packages to customers - WDRB 41 Louisville News

UPS working to get packages to customers

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LOUISVILLE, Ky. (WDRB) - Some Christmas gifts were not delivered on time because UPS is backlogged.

Part of the reason is related to the shorter time period between Thanksgiving and Christmas this year. UPS issued an apology and saying that the shorter shopping period was one of the factors.

Thanksgiving fell late on the calendar, which meant Christmas came quicker in 2013. UPS officials also say growth in online shopping is also a reason. Each year, more people are buying gifts online.

UPS officials says they considered making deliveries on Christmas but ultimately decided not to ask their drivers to work on Christmas Day.

However, some workers were called in Christmas night to sort packages for Thursday delivery. UPS has not said exactly how many packages are late but the number could be in the thousands.

UPS did not make pickups or deliveries Christmas Day, but will go back to its normal service schedule Thursday.

FedEX has also reported a shipping slow down. The delivery service says it was slowed due to weather, increased demand, and overloaded systems.

Many UPS employees said they worked right through the weekend and on Christmas Eve as many as 15 hours a day in order to keep up with demand. Many drivers were also on the streets making last minute deliveries late into last night.

UPS customers can track shipments online with the below link:

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