Imagine you have a batter on your baseball team who hits a home run every time he comes to bat. Every time.
Now imagine that one unusual day, on one of his at-bats, he only gets a triple. Would you accuse that player of ruining your enjoyment of the whole season?
Well, that's the attitude a lot of people seem to have toward the many UPS workers who were unable to get every single one of the millions of packages they were inundated with delivered on time for Christmas. And I think that's unfair.
Those folks did everything in their power to live up to their on-time promise, but, as with all human endeavors, circumstances got in the way of perfection. And they certainly weren't helped by all those online shoppers who failed to take care of their Christmas list until the very last minute.
Look -- most of these workers gave up Christmas with their families – and most of the days prior -- to get as many packages delivered as possible. And if yours didn't arrive, they're probably more upset about that than you are. They don't deserve anyone's scorn.
It'd be good for all of us to remember that bit about "Peace on Earth, Good Will Toward Men." Louisville is privileged to have such a committed company as UPS headquartered here, and that's sure to be true for many Christmases to come.
I'm Bill Lamb, and that's my Point of View.