LOUISVILLE, Ky. (WDRB) -- We're finally thawing out from the cold weather. Plumbing companies are getting hundreds of calls because of frozen pipes.
Reginald Reynolds who lives in Jeffersonville says it started with no hot water running in the upstairs bathroom.
"It sounded like a river was going through my house and then all of a sudden, it busted through the roof of the bottom bathroom, it was pure hot water," Reynolds said.
After cutting a hole through the downstairs bathroom ceiling, a technician found the culprit.
"I can see a burst and split half-inch copper line," said Keith Beck, a Tom Drexler Plumbing Service Technician.
Tom Drexler Plumbing's 24 technicians have been working around the clock to fix repairs like the one Reynolds experienced.
Tony Hommrich, a Service Manager for Tom Drexler Plumbing says, "We've got over 1,000 calls just yesterday and today has been the same, constantly taking calls to get to everybody."
"Water has amazing properties," Beck said. "It actually expands when it turns to a solid versus contracting."
Employees say at the first sign of a frozen pipe, give them a call. It could end up saving you money.
Hommrich says, "Reacting quick when the pipes are frozen and not flowing, we need to be there. If we thaw it out, we're right on top of it when the leak starts."
Reynolds turned off the water to his home until the repair is fixed. He says it's been a rough couple of days.
"I went out and got some cooking water, got 5-gallon jugs for the bathrooms. My neighbor is letting me get water from them, so we can at least flush the toilets."
The company expects to be busy all weekend.
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