Time Warner Cable trying to strike "balance" in Louisville - WDRB 41 Louisville News

Time Warner Cable trying to strike "balance" with Louisville Internet speeds

Updated:
A fiber connection was installed last month at WDRB News A fiber connection was installed last month at WDRB News

LOUISVILLE, Ky. (WDRB) -- Time Warner Cable, Louisville's primary provider of residential high-speed Internet service, was among nine companies that responded to Metro government's call for vendors interested in bringing gigabit Internet service to town.

But it's unclear whether Time Warner Cable is actually considering installing the type of super-fast fiber connections that Louisville Mayor Greg Fischer's administration envisions.

"Not everybody needs that type of capacity that a direct fiber network would provide, and that is what we are trying to balance out," Time Warner Cable spokesman Michael Pedelty said Wednesday.

Louisville officials are interested in a vendor who can provide gigabit speeds – which are typically provided via a fiber connection – to residential areas "with demonstrated demand" for such a high level of service, according to a "request for information" Metro government issued in November.

On Wednesday, the city released a list (see below) of the nine companies that responded to the RFI, but the responses themselves are not yet public documents.

Pedelty declined to discuss just what Time Warner Cable's response entails or to make it available to WDRB.

The gigabit speeds Louisville officials envision would be more than 100 times faster than the median broadband download speed in Jefferson County, 9.2 megabits per second, as WDRB reported in October.

Time Warner Cable's standard (and most popular) service tier offers downloads of 15 megabits per second. The connection comes to homes through coaxial cable.

Pedelty noted that Time Warner Cable has a variety of customers – some who are hungry for a lot of broadband and others who just want to watch television.

"Our commitment is to look at every customer and (to ask), how do we enhance their experience?" he said.

Time Warner Cable recently raised its standard Internet download speed in Louisville to 15 Mbps, up from 10 Mbps, at no additional cost to customers, according to a press release.

And Pedelty pointed to a recent announcement that more upgrades are coming, beginning with Los Angeles and New York City.

Speeds will go up in each of the company's service tiers, with the standard download moving from 15 Mbps to 50 Mbps, according to a press release.

Here are the other companies that responded to the Louisville Metro RFI, according to the list obtained by WDRB under the Kentucky Open Records Act:

  • Ohivey, of Sandy, Utah
  • Level 3, of Louisville
  • AT&T, of Louisville
  • Fibertech Networks, of Rochester, N.Y.
  • twtelecom, of Littleton, Co.
  • Zayo Group, of Louisville, Co.
  • COS Systems Inc., of Newport, R.I.
  • SciFi Networks, (Location not listed)

Ted Smith, chief of Louisville Metro Economic Growth & Innovation, said Monday that the city had received eight -- not nine -- responses. Level 3's response was incomplete, he said Wednesday.


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