GOSHEN, Ky. (WDRB) -- A large water main break in Goshen affects thousands of customers and sparks a boil water advisory.
The break happened in the Goshen Animal Clinic parking lot Monday evening. Louisville Water says the 12-inch main is deep below the ground.
"We actually had a small river running out from the side or underneath the parking lot," Goshen Animal Clinic Administrator David Dunbar said about the main break aftermath.
Louisville Water says it has nearly 3,400 customers in the Goshen area. Like the animal clinic, many are without water or are experiencing low pressure.
"We're still able to see clients, there's a lot of things that we can do without water, but it does limit some of the services we can provide," Dunbar said.
"When we have a break like this, it takes several crews to do it," Louisville Water spokesperson Kelley Dearing-Smith said about repairs.
She says this break isn't believed to be weather-related, but that hasn't been the case for hundreds of others over the past several weeks.
"The winter of 2014 has been one of the most brutal for Louisville Water in recent years," she said.
Louisville Water says during the recent streak of cold weather, crews responded to nearly 285 breaks. In all of 2013, Louisville Water worked 589.
"We have done nearly half of a year's work in six weeks," Dearing-Smith said.
It's taken its toll on crews, working longer hours in cold, snowy conditions.
"You lose a lot of sleep and spend a lot of time at the water company," Louisville Water crew leader Terry Likens said.
"Certainly there's an operational impact, too," Dearing-Smith said. "Just like any business, we have a contingency fund, but it has cost a lot of money to fix these main breaks."
Dearing-Smith says the work will continue into the spring months, once it's warm enough for crews to lay asphalt or do landscaping restoration.
Goshen Animal Clinic says it's unclear how much work will need to be done following this break, but for now, the customers aren't complaining.
"We're able to work around, we're flexible," Dunbar said.
Louisville Water says it hopes to have the main repaired by Tuesday night. The boil water advisory will remain in effect until at least Wednesday morning.
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