"No Tipping" policy could soon come to Louisville - WDRB 41 Louisville News

"No Tipping" policy could soon come to Louisville

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NEWPORT, Ky. (WDRB) -- In the shadow of the Cincinnati skyline is a restaurant that is changing the dining out experience. It all has to do with the tip.

Packhouse in Newport has had a "no gratuity" policy in place since it opened its doors back in January.

"It made it easy. The price that I saw was the price that I paid. I didn't have to do any math," said customer Kelsey Fenn.

It doesn't matter if customers order a salad or a slider, when customers look at the menu, they're going to very quickly realize they're not supposed to tip. Even when servers get the bill, there's not a spot to leave one.

"There's a little guilt. You wonder what they get paid an hour," former waitress Erin Dickman said.

"We're just basically looking out for our staff. If it's dead in here, they're getting $10 an hour. If it's busy, they're getting 20 percent of their food sales," Packhouse General Manager Curt Stephens explained.

Plus they don't have to share it with anyone else. Waiters and waitresses there do everything from taking orders to pouring water to clearing tables.

"I think it's much better this way making $10 an hour, rather than a couple of dollars an hour," Packhouse waitress Jasmin Duaso said.

Dickman disagreed, "There is something to be said about the hustle, you know about serving and feeling like you're doing a good job, and being rewarded for that," she said.

Packhouse has plans to open a location in Louisville soon.

Its no tipping policy will be firmly in place.

The owner is still unsure about a location and opening date, but says he looks forward to changing a little piece of the dining out experience in another Ohio River Valley city.

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