Some Amazon customers to get refunds for unauthorized purchases - WDRB 41 Louisville News

Some Amazon customers to get refunds for unauthorized purchases

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LOUISVILLE, Ky. (WDRB) -- If you use Amazon, you may be among those consumers getting a refund.

The company is being sued by the Federal Trade Commission (FTC) for allegedly allowing kids to make unauthorized purchases online.

Basically, they've been racking up millions of dollars in charges on gaming apps, buying virtual items like coins, stars, or weapons. The problem is, parents didn't know.

The FTC says Amazon illegally charged parents for purchases their kids made on the company's Kindle Fire device.

"We want to put money back in consumers' pockets," said Malini Mithal of the Federal Trade Commission. "We also want to make sure Amazon cannot engage in practices like this in the future -- and that's why we're seeking an order that would require them to get consent from parents before charging them in the future."

Amazon has already handed out some refunds and has changed its policy to require account holders to give consent for in-app purchases, but the FTC says it's not enough.

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