U of L students frustrated over unfinished housing complex; some - WDRB 41 Louisville News

U of L students frustrated over unfinished housing complex; some put in hotels

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LOUISVILLE, Ky. (WDRB) – Several students at the University of Louisville say they're fed up and fired up because their new apartments are still not ready to be occupied.

Nearly two dozen are being sent to hotels and it seems like the problems just keep piling up.

"We walked in to a room with no AC," junior Sarah Cocanougher said. "It was not done at all. There was dirt all over the floor."

She and her roommate Katlynne Dickerson were supposed to move into the Grove this weekend.

"We're homeless right now," Cocanougher said. So now, they're looking at other options.

"We kept checking in with them, ‘is it gonna be finished? Is it gonna be finished?',” Dickerson said. “And I don't know how they expected us when we showed up yesterday for that to be livable at all."

Earlier this week the Grove tweeted: “Who's ready to move into their apartment?” Several units, though, are still not finished.

Robert Dann with Campus Crest, the company behind the off-campus housing project, says the 246-unit complex is behind schedule.

"We take full responsibility for this, this is our issue,” Dann said. “We've worked really hard to get this project to the level we want to get it to, and we're not quite there."

They say the issues they're dealing with are unacceptable on move-in day. Brand new tile is already chipped, appliances are in the middle of unfinished floors and construction equipment and dirt sits right outside their bedrooms.

The area is still pretty much a construction zone.

Bricks and cinder blocks sit right outside the building. Some of the vents aren't covered and the outside of the building still is not complete, which means some students are finding a new place to live.

"No one knew what they were doing," Cocanougher said. "It's all teenagers. We'd ask them questions and they'd be like, 'I don't know.' We brought them in our room, we talked to them a long time (and) decided we weren't going to live there, so we got a refund. They're giving us a refund and we have a new place to live already."

Campus Crest says its number one priority is the students.

"What's important to us is taking care of the kids and making sure the student experience is a good one and it's a safe and secure environment for them to be in," Dann said.

U of L says it's extremely disappointed after being told the units would be ready.

University officials say they're still in talks with Campus Crest, a private company in North Carolina, to make sure all students are taken care of.

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