Customers reminded to take precautions with data in wake of Dairy Queen breach
LOUISVILLE, Ky. (WDRB) -- Another security breach, and this time it affects more than two dozen Dairy Queens in the Louisville area. There have been a lot of security breaches recently, including Target, Home Depot, P.F. Chang's, and now Dairy Queen.
The restaurant in the Springhurst area near Brownsboro Road is busy for the lunch crowd with people hungry for a meal or cool treat. "I pay with cash, anywhere I go," said Albert Lochner, who eats at the restaurant about once a week. He does not use cards anywhere. "Control as much as anything. We've got so much going on, computerized stuff anymore," he said.
The news hit that 4500 Dairy Queen locations are involved in the breach of sensitive information. Customers' names, payment card numbers and expiration dates may be vulnerable. No PINs were compromised.
There are more than two dozen stores affected in the Louisville area and in southern Indiana. The Better Business Bureau has advice if you think you may be at risk. "First and foremost, contact your bank," said Reanna Smith-Hamblin, with the BBB. "Make sure they're aware of the situation if you need to change your credit card number or your bank card number go ahead and get that done. Just monitor your accounts regularly. You want to make sure that someone hasn't taken money out of your account."
You can also request a freeze on your account and check your credit report. "There's only one place to check your credit for free, it's annualcreditreport.com," explained Smith-Hamblin. She says Dairy Queen is offering identity repair services to affected customers for one year, "Go ahead and take advantage of that free service from breached companies."
Smith-Hamblin says scammers may take advantage of victims. Beware of phone calls to your home, of people identifying with Dairy Queen, Home Depot, Target, any of the big breaches. "These scam artists will contact you and say there's a problem and they'll ask for your person information don't give it out," said Smith-Hamblin.
For a full list of the affected restaurants, click here.
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