Scam victims say they signed up for a charity race at Waterfront - WDRB 41 Louisville News

Scam victims say they signed up for a charity race at Waterfront Park that didn't happen

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The website promised 'free beer', food trucks and 'a warm fuzzy feeling'. The website promised 'free beer', food trucks and 'a warm fuzzy feeling'.
The Better Business Bureau encourages you to investigate charity-driven events before registering. The Better Business Bureau encourages you to investigate charity-driven events before registering.
LOUISVILLE, Ky. (WDRB) -- A nationwide scam capitalizing on the popularity of charity running events appears to have hit Louisville.

Several people told WDRB they signed up for the October Beer Run, but found nothing when they arrived at Waterfront Park on Saturday. According to its website, the race advertised ‘free beer' and ‘a warm-fuzzy feeling that event proceeds will be donated to charity' -- though no specific charity is listed.

“Better Business Bureau's across the country are getting complaints,” said BBB of Louisville Vice President of Communications Reanna Smith-Hamblin.

Smith-Hamblin says no one has complained yet about the race Saturday. However, she says she noticed red flags immediately when she looked at the website.

“First of all there was no name of a company there,” Hamblin said. “There were no local sponsors of the run.”

The registration tab takes users to Active.com, a site that lists events in cities all over the country. Smith-Hamblin says people should be wary of third-party sites.

“Check out Active.com with the Better Business Bureau,” Smith-Hamblin said. “If you had, you'd have found out they have an F-rating with us.”

The company has more than 340 complaints filed against it. Smith-Hamblin says if you paid for the race through Active.com, you should file a complaint against it.

However, some who signed up for the race and reached out to Active.com say the company told them they legally cannot refund participants without receiving a request from the event. But the number listed on the race's site is a non-working number.

To avoid becoming a victim, the BBB recommends:
  • Understand the terms and conditions
  • Check the local venue
  • Pay with a credit card 
  • Keep documentation of your order
  • Check out the charity 
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