Time Warner complaints place company at bottom of national ranki - WDRB 41 Louisville News

Time Warner complaints place company at bottom of national ranking

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LOUISVILLE, Ky. (WDRB) -- Time Warner Cable complaints are being heard loud and clear.

The company's Internet and television services are at the very bottom of the latest American Customer Satisfaction Index.

To put the ranking in perspective, the Index tracks 229 companies and industries, from banking to energy.

Time Warner has been under fire for price hikes to cable services and adding a monthly sports fee -- but some relief could be coming as Time Warner is awaiting federal approval to sell its own stake in Louisville to Charter Communications.

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