Anthem offering layers of ID theft protection; data breach worse than first thought
Anthem Inc. is offering several levels of free identity theft protection to current and former customers dating back more than a decade as it continues to investigate how hackers broke into a database storing information for about 80 million people.
Friday, February 13th 2015, 3:47 pm EST
Friday, February 13th 2015, 3:53 pm EST
INDIANAPOLIS (AP) - Anthem Inc. is offering several levels of free identity theft protection to current and former customers dating back more than a decade as it continues to investigate how hackers broke into a database storing information for about 80 million people.
Meanwhile, we're now learning Anthem data breach is even worse than first reported. Anthem initially admitted that 80 million customers were affected.
Now the company says the number is even bigger, but hasn't released specifics. Anthem says that former customers dating as far back as 2004 are affected.
It also includes members of other Blue Cross and Blue Shield plans who were treated in Anthem service areas.
The Indianapolis company said Friday that for two years it will provide credit monitoring, identity theft repair assistance if someone experiences fraud, and identity protection designed specifically for children. The services are available to all current and former customers since 2004.
For information on how to sign up for the free credit repair and monitoring service, visit
The Blue Cross-Blue Shield insurer said last week that hackers evaded several security layers to reach its database sometime after Dec. 10 and before Jan. 27, when a computer system administrator discovered outsiders were using his credentials to log into the system.
The intruders gained access to what cybersecurity experts believe is a particularly dangerous combination of information: Names, birthdates, email address, employment details, Social Security numbers, incomes and street addresses. Investigators have found no evidence that medical or credit card information was breached.
Anthem representatives have said they didn't know how many people were affected by the attack, but the number was probably in the "tens of millions."
The Identity Theft Resource Center says the attack was easily the largest it has recorded against a health care company. The nonprofit monitors identity theft and helps people affected by it.
Identity Theft Resource Center CEO Eva Velasquez said the Anthem breach may be more potent than other hacks that have stolen credit card numbers from retailers because of the size of the insurer's database and the type of information in it. Social Security numbers, in particular, can be dangerous because they can be used to commit several types of fraud.
"I would say this has the potential to cause more damage in the future than other breaches we have seen," she said.
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