AT&T apologizes for service outage earlier this week - WDRB 41 Louisville News

AT&T apologizes for service outage earlier this week

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LOUISVILLE, Ky. (WDRB) -- Two days after thousands in the area lost service, AT&T says it is sorry.

Customers received a text message today apologizing for any inconvenience experienced on Tuesday when service was disrupted.

Cell phone users in five states including Kentucky and Indiana were affected. AT&T customers were told a fiber cable was accidentally cut along the Kentucky-Tennessee state line - causing the problem.

Service was fully restored Tuesday night.

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