Time Warner Cable offering 'Nomorobo' service to block unwanted - WDRB 41 Louisville News

Time Warner Cable offering 'Nomorobo' service to block unwanted telemarketing calls

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LOUISVILLE, Ky. (WDRB) -- Time Warner Cable is offering a new service to help phone customers block unwanted telemarketing and robocalls. It's called "Nomorobo."

According to a news release, customers can sign up online for the third-party call-blocking application.

"With robocalls being the largest category of complaints at the Federal Communications Commission, we want to do everything we can to empower our customers to take control over the calls that come into their home," said Jeff Lindsay, GVP and General Manager of TWC Home Phone, according to the news release. "Nomorobo, along with several other privacy features e offer, provides our customers peace of mind in knowing that illegal telemarketing and robocalls calls won't get through."

According to the news release, Nomorobo uses Time Warner's so-called "Answer Anywhere" technology, which allows incoming calls to be routed to up to five different telephone lines. The call rings in the home and simultaneously at Nomorobo's servers. If the number is on a so-called "blacklist," the call will end after one ring.

"To add the free Nomorobo feature, phone customers should sign into TWC VoiceZone using their TWC ID," the news release states. "Under the settings tab, select call privacy then simply click on 'turn on' Nomorobo."

For more information about Time Warner phone plans and features, CLICK HERE.

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