LOUISVILLE, Ky. (WDRB) -- Derrick Hatcher's office is his neon green cab. His eight-hour shifts take him through the west end, downtown and wherever a rider desires.

"That's what I'm here for. I'm here to help everybody," Hatcher said.

But, helping people and doing his job has been a lot harder lately. Hatcher says alarming crimes against fellow cab drivers in Louisville are hard to shake.

Thursday morning at 32nd and Hale, a Yellow Cab driver was shot.

Earlier in the week, a suspect was accused of cutting the throat of one driver and robbing another

Drivers, like Hatcher, are not strangers to crime either. 

"I had a gun pointed to the back of my head," he said.

Is there a way to make sure it isn't just a hazard of the job? 

Steps have been taken. Cameras roll inside Taxi 7 and Green & Orange cabs.

"I'm glad that the camera is there," Hatcher said.

Hatcher also has an emergency button he can hit to alert his dispatch center that something's wrong.

Why not install a window or plexiglass?

City cabs tried that three years ago, but it apparently didn't work.

"The drivers were not comfortable. The passengers were not comfortable," said Green & Orange Cab of Louisville owner Asif Rehman.

"Plexiglass isn't going to stop a bullet," Hatcher said.

The city stood behind that decision to ditch the barrier, Rehman said.

Meanwhile, cab drivers and company owners say their service is pivotal to city life, and that this is much more about the criminals than it is the taxis.

"It's a morality issue," Rehman said.

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