Investigation underway after reports that LMPD officers denied s - WDRB 41 Louisville News

FOP: LMPD officers denied service at Louisville Taco Bell

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LOUISVILLE, Ky. (WDRB) -- Taco Bell has launched an investigation after five LMPD officers claim they were denied service at one of its restaurants in Louisville.

According to Fraternal Order of Police President Dave Mutchler, five uniformed LMPD officers working the state fair stopped at the Taco Bell on Preston Highway near Phillips Lane around lunchtime on Aug. 18. That's when one man behind the counter reportedly walked away saying, "I'm not taking their order." 

Mutchler says a young lady then stepped forward saying she would take the order.

“In the meantime, the officers heard a conversation between two other employees that were food preparers,” Mutchler said. “One of them told the other one, ‘I want to mess with them. I want to mess with them’. He followed that up by saying, ‘I’m gonna mess with them. I’m gonna mess with them.’”

Mutchler says the officers didn’t see any managers and decided it was best to leave.

Days later, Andy Hall was informed of the incident.

"It upset me to have that in our community," Hall told WDRB.

Hall says he works closely with law enforcement and was outraged, so he posted to Facebook on Monday to help spread the word:

“I am both saddened and sickened to hear this and can promise that I will never visit a Taco Bell again even after they apologize and provide a corporate press release to control the damage."

That social media post went viral. It was shared an estimated 400 times in less than 24 hours.

"Oh my gosh, it was more than I get on my birthday... I was surprised," Hall said. "It is a good thing because it means our community supports police."

Mutchler says officials with Taco Bell's parent company Yum! Brands, as well as reps from the Preston Hwy. store, have apologized.

On Tuesday, we received the following response from Taco Bell corporate:

Taco Bell and Bells & Birds, Inc., the franchise owner of this Louisville Taco Bell, do not tolerate discrimination in any way. Bells & Birds, Inc. deeply regrets these officers felt unwelcome in the restaurant, and has apologized directly to the officers and the Louisville Metro Police Department, who made it clear they did not want anyone to lose their job over this incident. We appreciate their ongoing support, and the franchisee is working to re-train its staff at this location.

“[The officers] obviously hope that whatever the case is, that it’s resolved so that these employees can’t do something like that to anyone in the community or other police officers," Mutchler said.

LMPD officials have not commented on the allegations. 

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