RAW VIDEO: AG Beshear announces refunds for ticket holders after - WDRB 41 Louisville News

RAW VIDEO: AG Beshear announces refunds for ticket holders after tennis tournament canceled

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LOUISVILLE, Ky. (WDRB) -- There's good news for fans who bought tickets to a Louisville tennis event that was expected to draw some big names before it was canceled.

The event was planned for August, but the organizer canceled it in June and closed its doors.

Kentucky Attorney General Andy Beshear announced Wednesday that ticket holders for the Louisville International Open will get full refunds. The Women's Tennis Association is refunding nearly $465,000.

IMG Tickets, which handled online ticket sales, will directly refund customers. Refunds range from $24 to $4,800 and include the event ticket price and the processing fees by IMG Tickets. 

The fans who paid for “Founders Circle” memberships will share in a prorated amount of an estimated $362,690 that is anticipated to provide from 65 to 70 percent of the membership cost depending on the number of consumers who choose to participate in the settlement. An estimated 42 Founders Circle memberships were sold. The average Founders Circle cost is estimated at $13,000. 

Beshear said ticketholders will receive a direct refund from IMG Tickets, who handled the online ticket sales for the event that was scheduled for mid-August.

The fans who purchased Founders Circle packages will receive a letter and claim form in the mail within 30 days from the Attorney General’s office. They will need to return the claim form to the office for a refund. Consumers who purchased Founders Circle memberships who do not receive a letter and form by Nov. 15 should contact the AG’s Office of Consumer Protection at 502-696-5389.

A segment of individual ticketholders who did not buy tickets through IMG will receive a letter in the mail from Beshear’s office and will need to return their claim form for a full refund. The total of this amount is $5,768.   

While the tournament will not debut in 2017, Women's Tennis Association Steve Simon said he remains optimistic. 

“Louisville has a strong tennis heritage, and we continue to believe the fans would welcome the opportunity to enjoy a world-class tennis tournament in their city,” he said. 

The AG's office is now investigating the event organizer.

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