LOUISVILLE, Ky. (WDRB) -- In an attempt to hold on to customers, Samsung is offering an incentive of a $100 credit to Note 7 owners who switch to another Samsung phone.
The Note 7 device was one of the most expensive smartphones in the market with all the latest technologies from Samsung including the ability to unlock the phone by scanning a user's iris. It was sold for between $850 and $890.
The tech company pulled the plug on the Note after one of its replacement phones caught fire on a Southwest flight at Louisville International Airport. Samsung recalled the original Note 7 last month because of similar overheating problems.
This week, Samsung asked all Note 7 customers to stop using them.
Customers who ask for a full refund or switch to another phone maker will get $25.
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