Sam's Club Scan and Go App lets shoppers skip the checkout line - WDRB 41 Louisville News

Sam's Club Scan and Go App lets shoppers skip the checkout line

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LOUISVILLE, Ky. (WDRB) -

The Scan and Go App is revolutionizing trips to Sam’s Club. Shoppers can select an item, scan it on the app and leave without waiting in line at the cash register. 

“I'm just buying Halloween candy, so for me to not have to wait in line behind people that have a lot of items would definitely be really quick,” customer Paige Roubic said. “Typically, [the lines are] pretty long, and being that Christmas is around the corner, I can only imagine they'll get worse."

Sam's Club says the app protects and encrypts your information. Customers pay directly on their phone with a saved credit or debit card number. 

“I have an iPhone, so all my Apple pay stuff is already loaded in there," Roubic said. 

The app creates a paper-less receipt for items up to $750, and an employee will scan the receipt at the door.

“When you show the receipt, it lists how many items are in the basket,” Sam’s Club store manager Gary Balch said.

Sam's Club says it has heard great reviews from customers.

“They say things like 'it's the best thing since sliced bread' or 'the best thing we've come up with,'” Balch said.

“There have been times where I've waited in line like 10 or 15 minutes, so something like this, where you can just scan your own items, I bet you could get out in like five,” Roubic said.

Sam's Club studies show 80 percent of people who use the app use it again in the next 90 days.

It’s available on all Apple and Android phones. 

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