No problems reported on bridges as first work week of new year b - WDRB 41 Louisville News

No problems reported on bridges as first work week of new year begins

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LOUISVILLE, Ky. (WDRB) -- The holidays are over and Tuesday morning marked the first real test for RiverLink's electronic tolling system.

About 30,000 vehicles crossed the Kennedy, Lincoln, and Lewis and Clark bridges from midnight through 10 a.m. About half of the vehicles utilized transponders, RiverLink spokesperson Mindy Peterson said. 

Drivers experienced light traffic during morning rush hour across the tolled bridges, and despite what some were afraid of, there were no major back-ups on the Second Street or Sherman Minton bridges. 

Meanwhile, RiverLink officials say the demand for transponders is higher than anticipated but say that's a good thing, because people want them.

From July through November, RiverLink ordered more than 70,000 transponders. About 100,000 more were ordered in December, along with 30,000 additional E-ZPasses.

However, RiverLink has run out of transponders for drivers who would order them online or by telephone. Limited supplies are still available for in-person pickup at service centers in Louisville and Jeffersonville.

Additional E-ZPass transponders may be available later this month, and additional local RiverLink transponders may not be available "for several weeks," a RiverLink news release said.

We caught up with some drivers who say the process of ordering and a transponder and waiting extra time for it to arrive has them frustrated.

"I think (they should have been) more prepared," said Sean Grimm. "The internet service was not applicable, I've been trying to call, it's been busy so I had to drive downtown versus J'Town."

The good news is, if you have a prepaid account but are still waiting for your transponder, you will still pay the lowest rate.

Drivers who have signed up for a RiverLink account and are still waiting for transponders to arrive will be charged the lowest rates, including the frequent-user discount. For those drivers only, the requirement that transponders be properly mounted in vehicles to receive the frequent-user discount is being temporarily waived.

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