'Network outage' prompts delay at Churchill Downs on Thurby
A 'network outage' at Churchill Downs prompted a delay in racing Thursday afternoon.
LOUISVILLE, Ky. (WDRB) -- A 'network outage' at Churchill Downs prompted a delay in racing Thursday afternoon.
According to a tweet from the track, the outage occurred at approximately 3:15 p.m. before the start of Race 6. The races were delayed and the horses were left waiting in the paddock as the track worked to resolve the issue.
Race 6 ended up going off around 4:20 p.m. Internet and ATM usage around the track was down for nearly an hour, but Churchill Downs officials say the issue has been fixed going forward.
"Our team jumped on it," said Churchill Downs spokesperson Darren Rogers. "They realized there was an issue, worked to resolve it, and it took about 50 minutes -- a 50-minute delay for the race to go off."
Although it was less than an hour wait, Thurby-goers were ready to get the show back on the road.
"We were like come on, come on. We wanted the race to start back, because that's the fun part. That's why we're here," Carolyn Edlend said.
With the network down, Churchill Downs also lost internet and its phone system, in addition to people not being able to make any bets. Rogers said the issue took about 20 minutes to resolve and another 30 minutes to make sure everything was working and allow people to finish making bets.
"We're in a section where you can have all the beer and wine you want for free, so I had a couple glasses of red wine during that time," Larry Edlend said.
The issue was only an on-track outage, so people could still bet from their homes or on their cell phones through the Twin Spires app.
Now Rogers says a team is looking into what happened and why it occurred.
"It's one of those moments you wish didn't occur, but better on Thurby than Oaks or Derby Day," Rogers said.
As for if another outage could happen on Oaks or Derby, Rogers said they're just going to take it day-by-day.
It's still unclear what caused the network outage.
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