New call center in south end to bring jobs, millions in investme - WDRB 41 Louisville News

New call center in south end to bring jobs, millions in investments to Louisville

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LOUISVILLE, Ky. (WDRB) -- A new call center in south Louisville plans to hire as many as a thousand workers when it opens next week. 

A ribbon cutting for the the grand opening of the Diversified Consultants Inc. call center was held Wednesday morning at the 60,000 sq. ft. building it's leasing in the Commerce Crossings business park.  

It was a homecoming for the company's chief operating officer, Gordon Beck, who left Louisville 19 years ago to work for the company. 

"This is the biggest day of my life," Beck said, "and to celebrate with all of you is really a dream come true."

Now Beck says he's helping open the call center in Louisville for one reason. 

"It's a simple answer: the people," Beck said. "It's never been about the fact that it was my hometown. I just knew about it because ... they don't make 'em like they make 'em in Louisville. The people are so great and hard working, and it reminds me of the DCI culture 

The DCI call center opens will open on May 30 on Interchange Drive in the Commerce Crossings business park, bringing a $6 million investment to the city. The company handles debt collection and customer service for telecommunications companies, and already employs hundreds of people in Florida, Oregon and the Philippines.

The company initially planned to hire 400 workers in Louisville, but Beck says that number has already jumped to 1,000 before the doors even open.  

"We have enough business for 5,000 more people," Beck said. "We get by with technology and efficiency but at the end of the day I need a thousand more people in Louisville as fast as I can get them."

"Everything we do in this day and age is about technology and strategy but I'm old school," Beck said. "It's about the people and what better place to go than Louisville, Kentucky?"

Louisville Mayor Greg Fischer was on hand for Wednesday's ribbon cutting.

"Events like today are so exciting, a symbol of success for our city and our country as well and the great entrepreneurs behind it," Fischer said. 

DCI has already hired 100 workers for its Louisville call center. If you'd like to apply, stop by in person or click here for more more information

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