LOUISVILLE, Ky. (WDRB) -- JCPS announced Sunday they will open a hotline to help answer transportation-related questions parents may have as students return to school on Wednesday. 

The hotline, 485-RIDE, will open Monday from 7:30 a.m. to 6 p.m. 

Parents will be able to speak with a JCPS employee when they call, who will answer questions and give information about their child's bus route. 

The online JCPS Bus Finder tool may also be used to help answer questions or concerns. 

The hotline will also be open Tuesday, Aug. 15 from 6 a.m. to 6 p.m., and Aug. 16 from 6 a.m. until afternoon bus routes have ended. 

Also available to families year-round is the district's customer service helpline, 313-HELP. The helpline offers JCPS families answers to district- and school-related questions. During the school year, 313-HELP is open Monday through Friday from 6 a.m. to 6 p.m. 

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