POV | Let’s solve one of the world’s problems
I’ve got a great idea. Let’s change the world together. Let’s start with something important: voicemail.
Let’s say you call me and you get this message: “I can’t take your call right now, but if you’ll leave your name and number at the beep along with the time you called, I’ll get back to you as quickly as I can. Thank you.”
At this point, having been alive sometime in the past 20 years, you would know what to do next, right? You’re not confused. My message was pretty clear. But the phone company thinks you’re as dumb as a box of hair, so they add this: “At the tone, please record your message. When you finish recording you may hang up. Or press one for more options.”
How is this extra message helpful at all? There used to be a time when we were charged by the amount of time we used on our cell phones, so back then they could charge us more if they could make us stay on the phone a little longer. Today, we don’t pay by the minute, so why do the phone companies still insist on wasting our time? We don’t need that extra message from you.
Are you listening AT&T? Can you hear me now Verizon?
In a future episode let’s solve another of the world’s greatest problems. Until then…
I’m Bill Lamb, and that’s my Point of View.