Insurance companies swamped with windstorm damage claims - WDRB 41 Louisville News

Insurance companies swamped with windstorm damage claims

Since Sunday's wind storm, insurance companies have been taking claims 24 hours a day.

Adjusters are busy too. That means a lot of people are still waiting or either hiring people on the spot. But that can lead to trouble if you're not careful.

The damage to Otis Ralston's home on Shasta Trail in Newburg is everywhere.

"We have to replace the whole part on the front part of the house, the siding on the front part of the house, the door is ajar," said Ralston.

Sunday's wind storm cause a giant tree to fall on his house.

"I've been in the military so I'm used to hurry up and wait," said Ralston.

But Ralston is like most people when it comes to his home. He wanted it fixed yesterday.

"I know other people have issues too and there are only so many people to go around," said Ralston.

Greg Kosse is a spokesperson for Kentucky Farm Bureau. He said they've had over 20,000 claims in four days.

"That's just a tremendous amount of claim volume being reported," said Kosse.

He says the damage from Sunday's storm is so wide spread that it's going to take awhile for adjusters to get to everyone who needs repairs.

"It depends on the damage. If you've got real severe damage, we're going to try to get out there and see it right away and work on it," said Kosse.

And if you're tempted to just hire the next contractor that knocks on your door and offers a quick fix, Charlie Mattingly of the BBB says fight the temptation because it could be a scam.

"We had some reports from people in PRP who had somebody going door to door in a truck that didn't have any signs on it or anything and that can certainly be a red flag," said Mattingly.

And that's why Ottis Ralston waiting it out.

The BBB says always be cautious when dealing with people going door to door. And you can also check the BBB's website to see if the contractor you want to hire has a favorable rating.

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