Rogers' child, Ballard's grandson, was 2 years old when Rogers disappeared.

For Sherry Ballard, finally seeing agents in Bardstown working on her daughter's case has been a long time coming.

The mother of five was last seen in Bardstown on July 3, 2015.

This week marks five years since Crystal Rogers was last seen in Bardstown. Her disappearance has garnered national attention, but there are still no answers and no signs of her.

July marks five years since Rogers went missing in Bardstown. 

"It feels like yesterday. I miss him every day. I just keep thinking every day is going to get better. It has to, but it doesn't feel like three years."

Overwhelming pain still cripples Sherry Ballard.

Sherry Ballard, Rogers' mother, is frustrated with a pattern she said has been continuing over the last few years.

Friends, family and those throughout the Bardstown community wiped away tears throughout the service.