LOUISVILLE, Ky. (WDRB) -- A privately-owned large, tall building with dozens of tenants is without a working elevator.
With the elevator being broke, living in the Brown Suburban Condominium Homes on the 12th floor, can be a challenge.
Just down the road from Costco, Annette McNally and Jay Short have been forced to rely on stairs to get out of their building.
"It's just a disaster. It's frustrating," said Annette McNally, who lives in the building. "I got a bad foot, plus my back, my leg, I've got metal from my hip all down to my ankle on my right side, and it's just hard for me to go up down steps."
The Brown Condominium's elevator has been broken since mid-November. They live on the 6th floor.
"We pay good money to live there," said Jay Short, who lives in the building.
"I walked down there check the mail and stuff, which going down is not bad, but takes me 20 minutes or so to get back up there," McNally said.
As the days went by, McNally and Short said each step became increasingly difficult and tiring to get home.
"Obviously it is a hindrance on the disabled there. But, you know, if you have a nine to five job and you're on the 12th floor, that's hell, to get there and back," Short said.
Metro's Codes & Regulations Department, along with the Fern Creek Fire Department, and the Office of Housing and Community Development temporarily re-housed people who found the stairs challenging or impossible, even though the building is not owned by the city.
They are now at a Residence Inn in Louisville.
"It's a real bind on us, because you know they brought us here which is great, but we have to buy our food," McNally said.
Louisville Metro Housing Authority's Public Information Officer Jailen Leavell said LMHA does not own or operate the Brown Condominium. However, its housing choice voucher department contacted affected voucher holders living in the building to offer assistance.
McNally wants to get back home.
"I hope someone takes care of it soon, because we really like living there," McNally said.
The city stepped in to finally get the repairs done by talking with the repair company to get one missing part.
It's expected to arrive in the next few days and the building's board will foot the bill.
Copyright 2025 WDRB Media. All Rights Reserved.
