LOUISVILLE, Ky. (WDRB) — Earlier this month, as Louisville braced for a second round of snow, an emergency pop-up shelter in the Beechmont neighborhood was abruptly shut down. The closure of The StrEatery, a space initially created to help keep people warm during the winter storm, left the community scrambling for solutions.

WDRB has learned that Councilmember Betsy Ruhe, who represents District 21, played a key role in bringing the matter to the city's attention. Ruhe confirmed she sent an email to the city's director of Codes and Regulations on Jan. 9, inquiring whether the shelter violated zoning codes. Just hours later, the shelter was closed.

Ruhe addressed the situation, acknowledging the unintended consequences of her actions.

"I was trying to do this to stay on top of it and to prevent problems. Obviously, I didn’t. I caused problems. That was never my intention," Ruhe said.

The StrEatery, typically a space for food and drink service, required a change-of-occupancy permit to operate as an overnight shelter. Without it, city regulations deemed the shelter unsafe.

Amanda Mills, who runs the organization behind the shelter, Southend Street Angels, expressed her frustration with the shutdown.

"When the community was actually coming together to help save lives, it was shut down, which could have been detrimental. It could’ve resulted in someone dying on the streets that night because there was a 24-hour lapse before the church was secured," Mills said.

While The StrEatery was forced to shut its doors, Mills pointed out that two city-run emergency shelters operating under white flag conditions — activated when the wind chill drops below 35 degrees — are also operating without valid licenses. Their permits have expired, raising concerns about inconsistent enforcement of regulations.

Recognizing the need for swift action, Ruhe worked to open a local church as an alternative shelter space. Both Ruhe and Mills have now committed to collaborating on a streamlined permitting process, making it easier for pop-up shelters to operate during emergencies in the future.

This incident highlights the challenges of balancing public safety regulations with the urgent need for emergency shelter, particularly as severe weather events continue to impact vulnerable populations in Louisville.

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