JCPS employees are already busy taking calls. To access the hotline, dial 485-RIDE. 

Leaders have been working all summer long to make changes after some students arrived home as late as 10 p.m. on the first day of school in August 2023, prompting school to be canceled for two days to resolve the issues.

JCPS also rolled out two tools to help parents on Monday: its transportation hotline and bus stop portal.