Electronic Transaction Consultants, known as ETC, also would establish a local call center to handle drivers' questions about toll bills. 

About half of a consultant’s findings were deemed no or low risk to the electronic Ohio Bridge toll network that started in late 2016

In the first comprehensive review of the Ohio River toll system, an adviser hired by Kentucky and Indiana recommends pacts with Illinois and other states to ensure drivers can be identified and sent bills.

Kentucky and Indiana residents face vehicle registration holds if they don't pay their tolls. For now, there are no penalties for delinquent drivers in other states.