911 dispatcher at Louisville MetroSafe
FILE -- This undated image shows a 911 call taker at Louisville Metro Emergency Services.
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The drones will be launched remotely from firehouses and sent ahead to scenes requiring first responders, giving police, fire and EMS a birds-eye view before they even arrive.
"It's a powerful new way to serve and protect our community."
Louisville Metro 911 lines are experiencing "technical problems" Thursday.
