Mayor Craig Greenberg Interview

In an interview with WDRB March 31, 2026, Mayor Craig Greenberg said the city is now exploring whether a co-responder model could help with these encounters. (WDRB Photo)

LOUISVILLE, Ky. (WDRB) — Louisville leaders are reviewing how police respond to mental health crises after a fatal LMPD shooting last week.

Louisville Metro Police Department officers were called March 27 to an east Louisville apartment for a woman experiencing a mental health crisis.

Investigators said the woman, identified as 28-year-old Katelyn Hall, was armed with a sharp object and, when officers entered the bathroom where she was barricaded, she charged at them.

Two officers — identified as officers Robert Baker and Robert Gabbard — opened fire, killing her. Baker and Gabbard were placed on administrative leave.

In an interview with WDRB, Mayor Craig Greenberg said the city is now exploring whether a co-responder model could help with these encounters. 

"In certain situations like this you have both a mental health professional and the police who respond together and can respond better," Greenberg said. "So that's something we're looking at right now."

While LMPD has a deflection program that sends mental health professionals to certain calls involving mental health and addiction issues, those teams are not dispatched if the person is believed to have a weapon.

Greenberg said expanding response options is something the city is actively considering as it looks for ways to better handle complex crisis calls.

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