LOUISVILLE, Ky. (WDRB) -- The Better Business Bureau is warning people who own a Roku of a new scam.Â
The BBB said it has received complaints in 25 states about CaliGekks Inc., which allegedly misleads customers into paying an unnecessary "activation fee" for their Roku devices.
According to the BBB, customer said they got an error message while trying to activate their Roku-enabled smart TVs and were asked to call CaliGeeks. When they called, CaliGeeks employees posed as authorized agents or employees for Roku, the organization said.
Roku does not charge an activation fee for its devices.
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