KENTUCKY UNEMPLOYMENT OFFICE ) 0- 4-2-2020  (4).jpeg

The Kentucky employment office at Sixth and Cedar Streets in downtown Louisville. April 2,2020

LOUISVILLE, Ky. (WDRB) -- Beginning June 29, Kentucky will offer in-person assistance by appointment only to thousands of people who still haven't received help with unemployment claims. 

According to a release on June 27 from the Kentucky Labor Cabinet, Kentuckians can sign up for an appointment in Frankfort, Ashland and Owensboro.

Assistance will be available in Frankfort at the Mayo Underwood Building on Metro Street. The appointments will be available Monday through Friday from 8 a.m. to 4 p.m. and will continue until further notice.

In-person services will also be available by appointment only on Monday and Tuesday in Grayson near Ashland and Owensboro from 9 a.m. to 6 p.m. at the Ashland Community and Technical College and the Owensboro Community and Technical College.

You must bring two forms of ID like a driver's license or other photo ID and social security card.

Click here to set up an appointment or call (502) 564-2900.

The Office of Unemployment Insurance and the Kentucky Labor Cabinet are working to identify additional times and locations for in-person services around the state. They said that will be announced soon.


On May 21, Gov. Andy Beshear asked WDRB to share the names of people who are having trouble getting unemployment benefits in Kentucky. 

Since then, WDRB has collected hundreds of names to share with the governor's office. At least 100 of the people whose information we passed on have gotten help.

If you would like to submit your information so that we can share it with the governor's office, please use the form below. We are no longer taking information over the phone or by e-mail.

Please understand that only Kentucky unemployment officials can help process your claim. As a media outlet, we cannot do anything more than share your information with the governor's office. Please do not submit your information more than once or attempt to follow-up with us once you have given us your information.

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