LOUISVILLE, Ky. (WDRB) -- A second lawsuit filed in connection with a Louisville domestic violence case in January 2024 claims it took police three hours to respond because a sergeant canceled the officers headed to the scene.

Attorneys for the survivor filed a lawsuit against Louisville Metro Police officers and MetroSafe dispatchers in January of this year, alleging the departments violated mandatory protocols after a violent attack in January 2024.

The complaint alleges the woman suffered nearly three hours of violence, during which she was beaten, strangled and threatened with pliers, a hammer and large knife. The lawsuit said the woman's neighbors called police with concerns that domestic violence was taking place.

LMPD call logs show the initial call came in at 6:13 p.m. By 6:27 p.m., officers were on their way. But the call log doesn't show anyone showing up until 9:23 p.m.

The woman was hit in the face multiple times, which broke her orbital bone and other bones in the face and skull, the attack also caused brain damage and the need for surgeries, according to the lawsuit.

The lawsuit said the perpetrator, Richard Gregory, was arrested in January 2024 and initially charged with assault, kidnapping with serious physical injury, strangulation and violation of an emergency protective order. The arrest report shows he wasn't arrested until more than 24 hours after the initial call.

WDRB has not named the woman because it's a domestic violence case, but the two have a history. Gregory was found guilty of assault in 2017 and 2018.

Monday, Nov. 17, 2025, Gregory was sentenced to 10 years in prison for the attack. The initial lawsuit filed in January was dismissed, but is coming back now with new evidence.

A new lawsuit claims an LMPD sergeant canceled the first two officers who were immediately headed to the scene. The complaint alleges the sergeant's role was missing from the documents and reports provided by LMPD, and only became clear after reviewing radio traffic and bodycam video.

LMPD does not comment on pending litigation.

This story may be updated.

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