AMAZON SHIPPING - AP FILE 5-13-19 2.jpeg
FILE - In this Oct. 10, 2018, file photo boxes are loaded on a cart for delivery in New York. In the era of online shopping, you’ll likely have at least one of your deliveries come damaged. If a product arrives broken, take pictures, contact customer service and request a refund or replacement. (AP Photo/Mark Lennihan, File)
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