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The move marks the second time in two years that the states have decided to use toll revenue to help boost lagging customer service.
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Kentucky is set to spend more than $8 million in gas tax and toll revenue to fix 'errors in construction' on the I-65 bridge, documents show
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Kentucky and Indiana have not yet provided toll bridge reports dating back to last year under the states’ open records laws
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Tolls will increase on July 1 but at the slowest rate in two years.
Felicia Sabic, owner of S&S Towing and Auto Sales, has received 21 different vehicle invoices for crossing the Ohio River toll bridges.
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Data provided by Kentucky and Indiana show that wait times fell for the fourth straight month in April.
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The opinion sides with WDRB News, which sought a trove of documents from the Kentucky Transportation Cabinet analyzing the performance of the Ohio River toll system.
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Vehicle crashes on the 'Second Street Bridge' reached a six-year high in 2023, while truck crashes on the bridge hit a 13-year high.
Another bridge closure means snarled traffic and RiverLink issues, but drivers said they are willing to pay for the tolls, praying RiverLink works properly.
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New toll system operator ETC met fewer and fewer customer care targets -- from call wait times and timely emailed responses -- during its first months running RiverLink.