Kentucky Unemployment: A user's guide to accessing account after obtaining new PIN

Submitted by unemployment recipient Crystal Adams of Louisville
Apr 16, 2021
Apr 16, 2021 Updated Apr 16, 2021

Louisville IT professional Crystal Adams made this guide to accessing Kentucky unemployment accounts following receiving a new PIN after the system was taken offline April 8, 2021. WDRB has not independently verified the content of the guide. Kentucky state government's PIN assistance instructions can be accessed at https://kcc.ky.gov/Documents/Kentucky-UI-PIN-Assistance.pdf