LOUISVILLE, Ky. (WDRB) -- A new scam is so convincing that it's costing Americans millions of dollars per year. It has to do with calls or text messages about your bank account.

The scam claims there is a problem with your bank account that has to be handled immediately.

One woman fell for the scam after her phone rang, and the caller ID showed her bank's number.

The caller claimed that they found a fraudulent withdrawal and instructed her to transfer money to another bank.

The woman transferred nearly $10,000 onto a prepaid debit card. By the time she took her money to another bank, the funds were gone.

The BBB said once your transfer your money, it's usually gone forever.

If you get a suspicious message, the BBB said to not click on any links or give out your account number.

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